Approvals beyond purchasing

One flow for every request

Build any request form without code and set the route once. Approvers act from email or chat, and every record stays searchable.

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An answer on the form adds Finance to the route
General Requests / GR-000124
GR-000124 · Business Trip — Chiang MaiPending Approval
Form: Business Trip Request · v2 · Submitted 28 Oct 2026 09:40
Withdraw
Responses
DestinationChiang Mai
Start date · End date3 Nov 2026 – 5 Nov 2026
PurposeSupplier audit at Lanna Office Furniture
Advance payment neededYes
Estimated cost18,400.00 THB
Attachments
itinerary_ChiangMai.pdf212 KBDownload
Activity
NC
Approved. Finance will confirm the advance.
Nattapong C. · 28 Oct 2026 10:12 ·via email
Approval Steps
1
ManagerApproved
NCNattapong C.
2
FinancePending
KTKanokwan T.
Added: Advance payment needed = Yes
No-coderequest forms

Leave, business trip, seal, IT access, or any form you design, with conditional questions and attachments.

Manager → HRrouted by form and answer

The requester's manager by default, then department owners, Finance, HR, IT, or Legal when the form says so.

Email or chatto approve from

Approvers act from the notification, in their own language. Waiting requests get a reminder.

Features

Automation and controls at every step.

Any form, without code

Start from a leave or trip template, or a blank form. Questions can appear only when they apply.

Form builder · Starter templateLeave requestDraftPublish
Starter templateDraft
Leave request

Routes you configure

The requester's manager approves by default. Add steps by department, form or answer, such as Finance when a trip needs an advance.

Purchase requestPR-000214
Laptops for new hires ×6
188,940.00 THB
PSPimchanok S.Requester · IT

Approve from email or chat

Approvers act where they already work, in their own language. Requests that wait too long get a reminder.

Use Cases

How finance teams use Acua day to day.

Leave that reaches HR already approved

The employee fills in one form, and the manager approves from chat. HR sees the approved list without chasing anyone.

Trips with an advance go to finance too

Ticking "advance needed" adds a Finance step by your rule. After the trip, AI reads the receipts and the claims link back to it.

Seal and contract requests, document attached

Attach the contract and route it to Legal before the director. The signed version stays on the request for the audit.

IT requests, out of the message threads

Access and equipment requests arrive on structured forms. IT works a queue instead of a thread.

Frequently Asked Questions

How is this different from a purchase request?
General requests have no vendor, amount, or line items and never turn into a purchase order or bill. They are for approvals that are not purchases: leave, trips, seals, access, contracts. Purchase requests live in Procurement with their own forms and routing.
Can routing depend on an amount, like a trip's estimated cost?
Yes, through a numeric question on the form. Add "Estimated cost" to the trip form and route requests over a threshold to the department owner or Finance. The value is a form answer, not a payment amount, so it never posts anywhere.
Which notification channels are supported?
Email and the major workplace chat apps, in the language set for your company. Approvers can act directly from the notification, and requests that wait too long get a reminder.
Who can create or change a form?
Administrators, in the form builder, without any programming. Forms are versioned: a request keeps the version it was submitted on, so changing a form later never alters past requests.
Can employees see their own request history?
Yes. Each employee sees their drafts, pending, approved, returned, and rejected requests with the current approver and the full approval history. Managers see their team's; admins see all.
Can we use it on the phone?
Yes. Requests can be submitted, tracked and approved from the mobile web app and from chat, with photos and files attached from the phone.

Every internal request, on one approval flow

Build a leave form in the demo. Watch it reach the right approver by email or chat.