Terms of Service

Please read these terms carefully before using our services

Last updated: April 24, 2026

01

Acceptance of Terms

By accessing or using the services provided by Acua Inc. ("Acua," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms apply to all users, including visitors, registered users, and any other persons who access or use our services.
02

Description of Services

Acua provides AI-powered financial workflow automation services, including but not limited to invoice processing, expense management, corporate card services, and analytics & reporting tools (collectively, the "Services").
We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.
Some features of the Services use artificial intelligence or machine learning. AI-generated output may be incorrect, incomplete, or inconsistent and should be reviewed by the customer before being relied upon for accounting, tax, compliance, or other decisions. The customer is responsible for reviewing AI-generated output and for any decisions taken based on such output.
03

Beta and Preview Features

From time to time, Acua may make available features or services that are designated as "beta," "preview," "early access," or similar (collectively, "Beta Features"). Beta Features are provided on an as-is basis for evaluation purposes, may be changed or discontinued at any time without notice, and are not covered by any service-level commitment Acua may offer for generally available Services. Acua may collect additional usage data relating to Beta Features in order to evaluate and improve them.
04

Account Registration & Security

To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We strongly recommend that you enable multi-factor authentication (MFA) on your account where the Services offer it.
05

User Obligations

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:
  • •Use the Services in any way that violates applicable laws or regulations
  • •Attempt to gain unauthorized access to any part of the Services
  • •Interfere with or disrupt the integrity or performance of the Services
  • •Upload or transmit any malicious code, viruses, or harmful content
  • •Use the Services to infringe upon the rights of others
    • 06

    Intellectual Property

    All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, and technology, are the exclusive property of Acua and are protected by intellectual property laws.
    You may not reproduce, distribute, modify, or create derivative works from any part of the Services without our prior written consent.
    07

    Payment Terms

    Certain Services may require payment of fees. You agree to pay all applicable fees as described on our platform. All fees are non-refundable unless otherwise stated.
    08

    Data & Privacy

    Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to the collection, use, and processing of your data as described in our Privacy Policy.
    You retain ownership of the data you submit through the Services. We do not sell your data. We engage third-party subprocessors to help deliver the Services; the current list of subprocessors is maintained on our Subprocessors page. Any sharing of data with third parties beyond delivery of the Services will only occur as required by law or with your instruction or consent, as further described in our Privacy Policy.
    09

    Limitation of Liability

    To the maximum extent permitted by applicable law, Acua shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Services.
    Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
    10

    Termination

    We may terminate or suspend your access to the Services immediately, without prior notice, if you breach these Terms or for any other reason at our sole discretion.
    You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will immediately cease, and we may delete your account data in accordance with our data retention policies.
    11

    Changes to Terms

    We reserve the right to update or modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date.
    Your continued use of the Services after any changes to these Terms constitutes your acceptance of the revised Terms.
    12

    Force Majeure

    Neither party will be liable for any failure or delay in performance of its obligations under these Terms (other than payment obligations) to the extent such failure or delay is caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, civil unrest, acts of government or regulators, labour disputes, failures of the internet, and outages, security incidents, or failures of third-party cloud or network infrastructure providers.
    13

    Sanctions, Export Control, and Anti-Bribery

    You represent and warrant that you are not on any applicable sanctions or restricted-party list maintained by the United Nations, the European Union, the United Kingdom, the United States (including OFAC), Japan, or other jurisdiction where you access or use the Services, and that you will not use the Services in violation of applicable sanctions, export control, anti-corruption, or anti-money-laundering laws. You will not use the Services to facilitate transactions involving sanctioned persons or jurisdictions. Acua may suspend or terminate access to the Services if continued provision would violate applicable law.
    14

    Governing Law

    These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.
    Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the Tokyo District Court.
    15

    Contact Information

    If you have any questions about these Terms of Service, please contact us at:
    Acua Inc.
    Email: contact@acua.ai